Which Questions to Track in AI Answers: a Buyer-Profile Method
Growthclan Team ·
The questions to track in AI answers are the ones your buyers really ask when they are choosing: requests for recommendations, comparisons, alternatives, prices. You build them from buyer profiles and buying stages, write them as full sentences with their context, and keep them stable over time so the measurement stays comparable.
Why does the choice of questions decide everything?
AI visibility does not exist in the abstract: it exists for a question, on an engine, in a country. Track questions no customer asks and you get nice, useless numbers. Track only generic questions (“what is a CRM?”) and you measure awareness of the category, not your chance of being chosen.
How do you build the question set?
1. Start from buyer profiles
Who buys from you? A small business owner and a procurement director at a multinational ask different questions about the same product. Define 2–4 profiles with their context: industry, size, role, country.
2. Cover the buying stages
For each profile, write questions for the main stages:
- Problem: “how do I cut month-end close time in a 50-person company?”
- Solution: “which software helps with…?”
- Choice: “what is the best… for…?”, “X or Y?”, “alternatives to X”
- Purchase: “how much does… cost?”, “who offers… in Milan?”
Choice and purchase questions are high-intent: whoever asks them is about to decide. They deserve priority.
3. Write the way customers talk
Questions to AI engines are longer than a Google search and contain details. Take the words from customer emails, sales calls, reviews and industry communities.
4. Create variants
The same need can be asked in many ways. A few variants per profile (formal, informal, with or without a budget, with or without a city) make the measure less dependent on a single phrasing.
5. Separate countries and languages
If you sell in several markets, the same question in Italian for Italy and in German for Germany produces different answers, with different competitors and sources. Track them separately.
Which mistakes should you avoid?
- Putting your brand in the question. “Is Growthclan a good agency?” measures reputation, not visibility. You also need questions where your name does not appear.
- Changing the questions every month. Then you can’t compare periods.
- Stopping at ChatGPT. Perplexity, Gemini, Copilot, Google AI Mode and AI Overviews answer differently.
How do we use them?
In our GEO service we build the set with the client starting from exactly this: question variants by buyer profile and research into the high-intent questions of their niche. Then we ask them every day to the AI engines, by country and language, and calculate share of voice, average position and cited sources.
If you want to start now, the free audit includes the top 10 questions in your market and how AI engines answer them today.
Frequently asked questions
Can I use my SEO keywords as questions?
They are a good starting point, but they need to become full questions, the way a person would ask an AI assistant, with context: industry, company size, city, budget.
How many variants does each question need?
Enough to cover the main buyer profiles. AI engines answer differently depending on how a question is phrased, so a few variants per profile give a more realistic measure.
How often should the questions be updated?
Keep the core set stable so you can compare periods. Add new questions when your offer changes, a competitor appears or customers start asking new things.